Cyberlashes Return Policy
When customers buy products at cyberlashes.com, they are required to exchange and return products according to the return policy as follows:
I. Return Policy- Return conditions
cyberlashes.com will accept returns in the following cases
- The product is damaged during production.
- The product is not like what you hear, see and see on the website or from the consultant.
- Errors related to packaging, labels on the outside of the product
- Defects of product packaging are distorted, damaged, broken products are not intact due to the impact of transportation.
- For products that have been peeled, stamped or used, they cannot be exchanged
If your product is not listed above, we reserve the right to refuse your request for return.
II. Time to change and return products
Fixed exchange time within 03 days for customers in central area of Ho Chi Minh City – Da Nang – Hanoi.
As for customers in other provinces, the warranty period is extended to 14 days from the date of purchase.
III. Returns method
Customers must notify product defect status as soon as they receive products.
Defective products will be exchanged for new products of the same type.
Returned products are new products that customers have not used
⚜️ CYBERLASHES FACTORY – Eyelash Manufacture⚜️
👉 We offer samples, custom eyelashes, private label, OEM/ODM High Quality Eyelashes
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Hotline: +84 937 588 258
Address: 73 Street 30/4, Tan Thanh Ward, Tan Phu District, Ho Chi Minh City, Vietnam